Parent Portal Resources

 
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Use this guide to assist you while navigating the PowerSchool Parent Portal. This guide is based on the PowerSchool Parent Portal online help, which you can also use to learn the PowerSchool Student Information System (SIS) and to serve as a reference.

The PowerSchool Parent Portal online help is updated as PowerSchool is updated. Not all versions of the PowerSchool Parent Portal online help are available in a printable guide. For the most up-to-date information, click Help on any page in the PowerSchool Parent Portal.

 

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Pearson mLearning guides are digital books with interactive modules available as a free download through the iBooks bookstore.

Click here to download the mLearning Guide for using the PowerSchool Student and Parent Portals.

 

The video below shows how to change your personal information and add students to your account by using the account preferences page in the Parent Portal.

 

Client Software Support

Tablets

PowerSchool 9.0 supports the following tablet for standard delivered web pages.

Device Operating System Notes
Apple iPad Mini iOS 7 or greater All generations supported
Apple iPad iOS 7 or greater All generations supported
7″ – 10” Android Tablets Android 2.3.3 or greater 1024×768 minimum resolution
Microsoft Surface Tablets Windows 8 or greater 1024×768 minimum resolution


Note: Amazon Kindle Fire and Barnes & Noble Nook are currently not supported. Additionally, some PowerSchool features such as Visual Scheduler, ReportWorks Developer, and creation of seating charts are not intended for use on a mobile device, and are therefore not supported.

Laptops and Personal Computers

PowerSchool 9.0 supports the following client operating system and browser combinations, up to the latest patched version. Older client operating system and browser versions that were once supported may continue to operate properly, but are no longer supported.

With mainstream support for Windows 7 having ended in January 2015, PowerSchool plans to remove support for Windows 7 and Internet Explorer 10 when Windows 10, Internet Explorer 12, and Edge Browser are released from Microsoft this summer. PowerSchool strongly encourages immediate upgrade to at least Windows 8.1 and Internet Explorer 11.

Windows 7
Internet Explorer 10 (Traditional and Metro)
Latest two versions of Firefox (including most current ESR release)
Latest two versions of Chrome
Windows 8.1
Internet Explorer 11 (Traditional and Metro)
Latest two versions of Firefox (including most current ESR release)
Latest two versions of Chrome
Mac OS X 10.9
Safari 7
Latest two versions of Firefox (including most current ESR release)
Latest two versions of Chrome
Mac OS X 10.10
Safari 8
Latest two versions of Firefox (including most current ESR release)
Latest two versions of Chrome
Chromebook (except PowerTeacher Gradebook and ReportWorks)
Latest two versions of Chrome OS
 
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